Canvas Support

Online Teaching and Learning provides multiple ways for students and faculty to get help with all of the issues they may face as they use Canvas and instructional technologies.

Consider contacting your instructor first. Many issues can be resolved by the instructor because instructors build their own courses.


1) Phone: If you would like to speak to a live representative about Canvas problems or questions, call Online Teaching and Learning (OTL) at 435-865-8555. OTL is available to help on Monday-Friday from 8am-5pm. 

24/7 phone support is available at 877-214-8854. 

You can also live chat via Canvas by clicking on the red Help button. 

2) In-Person: You can come to our office at GeoSciences Building Suite 327 & 328

3) Email: Send a detailed email about problems or questions to

5) Tutorials: For instructions about using Canvas and other instructional technologies, search the Canvas Help Center or Canvas Student Guides

6) Orientations: Review the Student Orientation or SUU Canvas Resources to answer your questions about the basics of using Canvas.


Contact the IT Help Desk with questions related to your computer, login information, internet access, etc.

Hours of Operation: Monday-Friday: 7 a.m.-6 p.m.
Phone: 435-865-8200

SUU Online Teaching & Learning
(435) 865-8555


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