Installing the VPN client - macOS

A Virtual Private Network (VPN) connection is required to access SUU resources from off campus.

These instructions will guide you through the installation and configuration of the Palo Alto GlobalProtect VPN Client for macOS.

Section 1: Downloading and Installing the GlobalProtect Client 

1.) Click on the following link to download the macOS installer: Download macOS 64-bit GlobalProtect agent

2.) Launch the GlobalProtect.pkg file and follow the installation wizard steps. 

3.) A System Extension is required for the GlobalProtect client to run on your computer. Click Open Security Preferences

4.) In Security Preferences, Click Allow to approve the extension

 

Section 2: Connecting to the VPN.

1.) Click on the GlobalProtect icon in the Menu Bar (top right hand corner of your screen)

2.) Enter vpn.suu.edu in the portal address field and hit Connect

3.) Enter your SUU Username and Password into the GlobalProtect Portal and click Sign In

     Note: Faculty & Staff logins require two-factor authentication (See Sections 3a and 3b for details)

4.) Verify connectivity by clicking on the GlobalProtect icon to see if you are Connected

5.) You are now connected and ready to access SUU campus resources

 

Section 3: Disconnecting from the VPN

1.) To disconnect, click on the GlobalProtect icon in the menu bar and select Disconnect

If you have any issues connecting to the VPN, please contact the IT Help Desk, 435-865-8200, support@suu.edu.

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