Description:
Responding to customer inquiries via phone, email, mail, fax, and in-store
Organize and manage day to day functions to ensure all customer service tasks are completed each day
*Collaborate with other customer service representatives to complete all retail customer service responsibilities including, but not limited to:
- Assist in-store customers
- Replying to sales emails
- New order entry, notification, payment, and filing
- Entering catalog requests
- Entering drop list requests
- Receiving returns
- Invoice orders that have been picked up/taken from the store
- Work with manager on store displays, maintaining collections, & featuring new items
Qualifications:
Some college required, Associate or Bachelor’s Degree preferred. Prior office environment and phone-based customer service experience required.
Application Instructions:
Email your resume/cover letter to Nicholas at nickrod@yeezysforallmail.com