SpecialtyCare offers a unique service program designed to help respond to the
challenges of today’s changing healthcare environment. The types of surgeries
that can be conducted through minimally invasive options continue to expand.
To support this growth, SpecialtyCare works with hospitals across the nation
to provide Minimally Invasive Surgical Support (MISS) that enhances patient
outcomes, increases surgeon satisfaction and ensures quality.
We work in partnership with our hospital customers to integrate technical
expertise for the demands of the Operating Room (OR). We are building our team
by hiring and training smart, dedicated people who share our values and our
commitment to excellence. We are interested in individuals who have experience
delivering excellent customer service and enjoy working in a fast-paced
environment. We are looking for the right candidate to join our team as a
Clinical Technician to work as part of the OR team to positively impact
efficiency.
SUMMARY
This position is a resource to provide support services for surgical
procedures to help improve the quality, productivity and service levels of the
procedures. This position acts as a liaison working in symbiotic collaboration
together with the OR and Sterile Processing departments. Responsible for
service delivery excellence to meet the hospital’s patient care needs and
surgeons’ expectations.
As a Clinical Technician, you will positively impact the efficiency of the OR
by:
· Assisting the operating room staff in preparing the operative suite
for surgery.
· Providing logistical and technical support for laparoscopic and
endoscopic surgeries.
· Setting up, troubleshooting and maintaining all minimally invasive
equipment, including video systems, before, during and after surgeries.
· Managing the maintenance, care, cleaning and repair of
instrumentation and equipment.
· Interacting with physicians to ensure all preferences are met.
· Troubleshooting during the surgical procedure to quickly resolve
issues.
While this role does not have direct patient contact/direct patient care, it
impacts patient care outcomes.
Benefits
SpecialtyCare is committed to supporting professional growth for our
associates. Each associate is allocated funds for continuing education,
membership fees, and dues for professional associations. We also provide
tuition reimbursement or tuition repayment assistance. We provide a full
benefits package including a matching 401K and generous PTO plan. We also
cover the cost of maintaining certification.
SC MISS
Requirements
EDUCATION AND/OR EXPERIENCE
· Certified scrub technician and/or two years of scrub experience,
and/or two years of clinical experience in a hospital or operating room
setting.
· Previous related medical experience or completion of related
medical/science/nursing college level courses, certificate or degree
preferred.
· Knowledge of OR and Sterile Processing environments, surgical
procedures and instrumentation is preferred.
· High School diploma required at minimum.
· Strong customer interfacing skills required. Previous experience in
customer service is highly desirable.
· Must have basic computer skills.
· Demonstrated success in working with physicians.
· Must live within 30 minutes of our contracted hospitals.
· Ability to work flexible hours and participate in a call rotation
including weekends/holidays.
· Reliable transportation and the ability to be on-call.
· Must be able to successfully complete on the job training including
certification and company sponsored education modules.
The Successful Candidate
The successful candidate must bring a high level of ethical, intellectual,
professional and personal values that complement the team and company vision.
Collaborative teamwork is an essential part of success in the surgical
environment.
The following competencies are highly valued:
· Ability to be a team player and build consensus with others.
· Capable of organizing and coordinating ideas aimed at obtaining
specific goals.
· Can assess situations to develop and implement problem-solving
strategies.
· Strong time management skills with the ability to prioritize, manage
workload and achieve results with minimal supervision.
· Must be an active listener.
· Works well in a fast-paced environment and with a sense of urgency.
· Ability to communicate effectively and articulate proactive
solutions.
· Demonstrate service focus by anticipating, recognizing and meeting
customers’ needs.
· Ability to adapt and thrive in a high stress environment.
· Lives the SpecialtyCare Values – Integrity, Respect, Teamwork,
Continuous Improvement, and Accountability.