Trainer
Finance & Administration Department
Union of Concerned Scientists
Cambridge, MA
The Position
The Union of Concerned Scientists (UCS) is an independent national nonprofit
whose scientists and engineers work to solve some of our planet’s most
pressing environmental and safety problems. UCS combines technical analysis
and effective organizing and advocacy to create innovative, practical
solutions for stemming the tide of global warming, sustainable food policy and
agriculture, energy and transportation, fighting misinformation and reducing
the threat of catastrophic nuclear war.
The Trainer is part of a team whose mission is to ensure the accuracy and
integrity of UCS data. The Trainer is responsible for managing the
documentation and training on UCS’ online and offline databases and
coordinating with end-users to document procedures and train in records
maintenance and other business practices.
Responsibilities
· Provide initial training on both UCS’s databases and other fundraising
software.
· Create job aids that are role specific.
· Keeps informed of software updates, upgrades, new features, and additional
services in all our database and fundraising software.
· Assist staff in optimizing new features and ensure they understand what is
required of them in both systems to maintain database integrity.
· Works with Data Operations Team to conduct quality assurance check.
· As with all our data management positions, frequent data entry will be
required.
Qualifications and Experience
· Experience training or coaching others
· Strong attention to detail, a high level of accuracy, flexibility, and the
ability to multi-task, work efficiently, and meet tight deadlines required
· Exceptional written and verbal communication skills.
· Customer Service experience preferably in the non-profit industry.
· Ability to think analytically, problem-solve effectively and follow
complicated procedures is very important.
· Experience with Microsoft Word and Excel required.
· Experience developing user guides, and training materials required.
· Experience with Blackbaud’s Raiser’s Edge software and online CRM systems
strongly preferred.
· May spend extended periods at a computer terminal.
· Zero to 5 days of overnight travel may be required per year.
· Familiarity with, and interest in development, fund-raising, and advocacy
techniques and principles also a plus.
· Bachelor’s Degree preferred
· Requires at least five years of successful comparable and relevant
experience.
At UCS, comparable training and/or experience can be substituted for degrees
when appropriate.
UCS is an equal opportunity employer continually seeking to diversify its
staff. In particular, we’re dedicated to broadening opportunities for
individuals from demographic groups that are historically underrepresented in
the sciences and in environmental advocacy. We’re also committed to building
an inclusive workplace culture where talented people of widely diverse
backgrounds can thrive. We've adopted this commitment because we believe the
inclusion of culturally diverse perspectives will improve our work and produce
better societal and
environmental outcomes for all, including historically disenfranchised
communities. We are actively seeking people who bring diverse backgrounds and
perspectives to join us in this work.
Compensation, Hours and Location: This is a full-time position based in UCS’s
Cambridge, MA office. For those who meet all position requirements, the salary
is around $52,500. UCS offers excellent benefits and a rewarding work
environment. Information about the organization is available at
http://www.ucsusa.org
To Apply: Please submit a cover letter, resume, salary requirements, and how
you learned about the position via email to jobs@ucsusa.org and include
“Trainer” in the subject line. Email materials in Word or PDF format only. No
phone calls, please. Deadline: February 4, 2018, or until filled.