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Call Center Operator

#25689
Information Technology

Details:

  • Category: On-Campus
  • Position Type: Student Hourly
  • Posted on: July 3, 2019
  • Open until: Wed, July 17, 2019
  • Work Hours: Daily as assigned: 6am to 2pm, 2pm to 10pm, 10pm to 6am
  • Wage: $8.00 - 8.50
  • Location: Cedar City, UT

Description:

As a call center operator you will receive and disperse campus/maintenance/security calls to the proper SUU representative, keep detailed logs and reports, monitor campus fire alarms, take boiler readings, and other miscellaneous duties as assigned. The Call Center is open 24 hours a day, 365 days of the year, so expect to work some weekends, graves and HOLIDAYS. This is an integral part of campus function and security, so it is imperative to have clear/precise communications skills and a desire to perform job functions.

Qualifications:

Clear telephone and person to person communication skills and a great note taker. Ability to follow directions, be prompt and courteous, self driven, organized, keep area tidy. Ability to prioritize, multi-task, and perform well under pressure. Must have a knowledge of Microsoft Office programs (Word, Excel, Access). Must maintain 12 credit hours per semester, 2 semesters of school year.


Disclaimer: Southern Utah University's Human Resources and Career Center act only as a referral service to facilitate contacts between employers seeking employees and individuals seeking employment. In providing this service, we make no recommendations or warranties regarding an off-campus employer's wages, working conditions, or other aspect of the job. We likewise make no recommendations of an applicant's qualifications or suitability for any job. Both prospective employers and employees should understand that we do not research or do any background check regarding either. This responsibility to vet, evaluate and qualify remains with the employer and applicant.