Description:
The Admissions/Advancement Department is seeking student employees for Admissions Assistant positions. The Admissions Assistant is a significant ambassador of Southern Utah University that is responsible for the recruitment and mentoring of prospective and current graduate and undergraduate online students. Admissions Assistants guide individuals through the process of understanding graduate or undergraduate programs including the realities of life as a student. Duties include recruitment, student admittance to SUU, and registration for classes.
Much of the assistant’s time will be spent interacting by telephone and email. The position entails guiding individuals through a process that can seem daunting. Outreach and communication are outbound and inbound. Sales experience is helpful.
Assistants should be highly motivated, have a professional demeanor, and have strong communication skills when interacting with staff, faculty, and administration. And they should be inclined to work with a high level of engagement in a professional office.
Qualifications:
- Hold the university in great esteem. Know the benefits of higher education on employment and personal achievement.
- Customer service or advising experience entailing one-on-one interaction is highly sought (phone, email, and so forth).
- Skills related to cold-calling and one-on-one sales are preferred.
- Must possess a high level of interpersonal and communication skills to accurately and ethically convey university information as described above.
- Must be self-motivated with the ability to work effectively in a team environment and perform tasks independently.
- Must be student-oriented and have the ability to perform multiple tasks efficiently and effectively.
- Experience with Banner, CRMs (Hobsons Radius, et al), and Google Drive/Microsoft Office tools preferred.
In addition, the position also requires:
- Must be an undergraduate student
- Must be enrolled in 3 or more face-to-face credits–If hire falls below 3 face-to-face credits the position may be terminated
- Understanding that the position is ONLY funded from April 27th, 2020-September 11th, 2020