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Call Center Operator

#30208
Information Technology

Details:

  • Category: On-Campus
  • Position Type: Student Hourly
  • Posted on: September 10, 2020
  • Open until: Wed, September 23, 2020
  • Work Hours: Daily as assigned: 6am to 2pm, 2pm to 10pm, 10pm to 6am. 12 to 20 hours per week.
  • Wage: $8.00 - 8.50/hr
  • Location: Cedar City, UT

Description:

As a Call Center Operator you will will handle incoming campus calls, monitor campus fire and safety alarms, manage emergency campus calls and maintenance/custodial requests then record incidents correctly. You will work closely with Campus Security and Facilities to solve problems.You will also take and record Heat Plant boiler gauge reading.

When employed as a Call Center Operator you will be expected to work any holidays/weekends/grave shifts you are scheduled; the Call Center is open 24 hours a day, every day of the year.

Qualifications:

  • Must be a task oriented self starter, capable of following direction and rules.
  • Must have excellent telephone communication skills and be people service oriented.
  • Must be competent in Microsoft Office and Adobe program editing and creation.
  • Must have excellent spelling, punctuation, and legible writing.
  • Must be willing to work graves, weekends and holidays as assigned.
  • Must be diligent in following direction and rules.
Disclaimer: Southern Utah University's Human Resources and Career Center act only as a referral service to facilitate contacts between employers seeking employees and individuals seeking employment. In providing this service, we make no recommendations or warranties regarding an off-campus employer's wages, working conditions, or other aspect of the job. We likewise make no recommendations of an applicant's qualifications or suitability for any job. Both prospective employers and employees should understand that we do not research or do any background check regarding either. This responsibility to vet, evaluate and qualify remains with the employer and applicant.