Description:
The primary focus of this position is to provide assistance and customer service to the students, faculty, staff and general public who utilize the services offered by Student Involvement and Leadership. Serves as the information center for Student Involvement and Leadership.
Responsibilities include:
- Greets visitors in the office.
- Answers telephone and e-mail requests.
- Schedules student appointments.
- Process Photo Identification cards (T-cards) including some troubleshooting of equipment.
- Checks out and in electronic equipment for students.
- Works with SUUSA/STIL leaders in fielding questions and educating about T-Bird Connection, upcoming events, and getting involved on campus.
- Processes and sorts mail and files office information.
- Other duties as assigned.
Qualifications:
- Requires a wide array of interpersonal skills.
- Basic computer skills required.
- Ability to deal with the public and college-age students in a fast-paced environment.
- Experience using, and knowledge of Microsoft suite, google suite and the ability to quickly learn new software programs.
- Must be proficient in spelling and grammatical use of the English language.
- Mature, pleasing personality, and the ability to work cooperatively with students, campus personnel, and the public.
- Dependable, punctual, professional in appearance and ability to communicate are necessary attributes.
- Knowledge and experience with typing, record keeping and general administrative practices and procedures helpful.