Description:
This position will assist with the day-to-day operations of the Center for Teaching Innovation. The Center for Teaching Innovation is an office with four divisions:
- AV/VR, creating interactive content to help increase learning opportunities.
- Educational Technology Support, the daily maintenance and running of Canvas and other related online technology.
- Instructional Design, helping professors build pedagogically sound and organized courses.
- Multimedia Team, creating custom multimedia pieces for Professors to utilize on campus and in courses.
Tasks include, but are not limited to:
- Assisting Center for Teaching Innovation team with varying projects and using a wide range of technology, for example Proctorio, Padlet, and Google Drive.
- Assisting Instructional Design team and faculty with mapping curriculum as needed.
- Assisting with learning, implementing, and evaluating new applications and tools.
- Creating high-quality, interactive, and accessible content based on information provided by faculty and the Instructional Design team.
- Providing Canvas technical support over phone, email, and in-person with SUU faculty, staff, and students.
- Other duties as assigned.
Qualifications:
- Ability to easily switch between tasks and prioritize multiple projects.
- Comfort and familiarity with Canvas, Microsoft Office Suite, & Adobe Suite desired.
- Customer service experience desired, particularly on the phone and through email.
- Desire to learn new technology skills such as HTML/CSS and Articulate.
- Professionalism, including strong communication and problem-solving skills.
- Self-motivation to work independently or as a member of a team, including documenting and communicating with the department through project management software.
- Willingness and interest in learning to create web content that conforms to Web Content Accessibility Guidelines (WCAG 2.0).