Call Center Concierge

Financial Aid & Scholarships


  • Category: Work Study
  • Position Type: Student Hourly
  • Posted on: May 8, 2024
  • Open until: filled
  • Work Hours: 20 hours per week
  • Wage: $9
  • Location: Cedar City, UT


Looking for applicants that can start immediately during the summer. Must be Federal Work-Study Eligible. The Call Center Concierge position is customer service based and is responsible for ensuring the quality of information going out of our office. Will provide helpful, appropriate, and accurate information to fellow students, parents, as well as SUU employees. Call Center role to assist with inbound calls Will address frequently asked questions Will log requests for follow-up calls from professional staff Make outbound calls as needed * Additional tasks as needed


  • Excellent customer service skills and a friendly, positive demeanor, even in difficult or demanding situations
  • Experience with handling a high volume of inbound and outbound calls preferred
  • Skilled in the use of personal computers required
  • Record keeping and word processing essential
  • Ability to maintain confidences and work cooperatively with students, parents, faculty, and staff
  • Strong attention to detail and commitment to accuracy
  • Demonstrated ability to work under a fast-paced environment
  • Strong initiative and work ethic, demonstrating integrity and reliability in fulfilling responsibilities

Disclaimer: Southern Utah University's Human Resources and Career Center act only as a referral service to facilitate contacts between employers seeking employees and individuals seeking employment. In providing this service, we make no recommendations or warranties regarding an off-campus employer's wages, working conditions, or other aspect of the job. We likewise make no recommendations of an applicant's qualifications or suitability for any job. Both prospective employers and employees should understand that we do not research or do any background check regarding either. This responsibility to vet, evaluate and qualify remains with the employer and applicant.