Description:
The Utah Shakespeare Festival, a Tony-award winning professional theatre company based at Southern Utah University, is seeking enthusiastic individuals to join our Guest Services team for the 2024 season. Dive into the excitement as we bring you a seven-show repertory season and three new Greenshows across four wonderful venues. Explore the details of this opportunity below and become a part of the magic!
Seasonal - Employment starts late June 2024 and runs through mid October.
- Shifts typically lasting between 4-6 hours within the operational hours of 11:00 am to 11:30 pm, with a mandatory requirement for availability during evenings, weekends, and holidays.
- Attending mandatory training sessions scheduled in May/June to ensure proficiency in assigned responsibilities and safety protocols.
- Executing tasks such as moving stanchions and signage, restocking publications, and undertaking light custodial duties.
- Coordinating theater preparations, managing crowd dynamics before, during, and after each performance.
- Collaborating closely with volunteers and stage management to enhance guest experience and facilitate the smooth execution of each performance.
- Serving as a primary point of contact for guests on-site, providing assistance and relevant information pertaining to each performance.
- Contributing to the setup and cleanup of the season.
- Participating in monthly scheduling meetings as required.
- Undertaking other duties as assigned, showcasing adaptability and a willingness to contribute to overall team success.
Qualifications:
- Previous experience in guest services, hospitality, or a related field is preferred.
- Excellent verbal and written communication skills, with the ability to interact effectively with guests, volunteers and team members.
- Demonstrated ability to work collaboratively in a team environment, maintaining a positive and professional attitude.
- Ability to think quickly and resolve issues efficiently, ensuring a smooth experience for all guests.
- Capability to perform physical tasks such as moving stanchions and signage, restocking materials, and light custodial work.
- Strong organizational skills and attention to detail to manage theater preparations and crow control effectively.
- Maintaining a professional demeanor and appearance while representing the festival.