Description:
Seasonal positions are available in both House Management and Ticket Office, employment term would be May-October. All positions include some ticket benefits and discounts.
All guest services employees will be required to work on-site and abide by organization-established guidelines to protect against and limit the spread of the COVID-19 virus (including, but not limited to, proper mask-wearing, engaging in appropriate cleaning and sanitation of work spaces and shared supplies, etc.)
- While we prefer all employees to be vaccinated, it is not contingent on hiring. However, vaccination status may impact work locations and assignments.
House Management Duties Include:
- Most shifts are between 4-6 hours long between 11:00am-11:30pm. Work during evenings, weekends, and holidays expected.
- Must attend training in May/June.
- Move stanchions and signage, stock publications, and other light custodial duties.
- Prepare theaters and manage crowds prior to, during, and after each performance.
- Ticket scanning.
- Work closely with volunteers and stage management to help guests and run each performance.
- Serve as a point of assistance and information for guests on-site.
- Assist with season set up, clean up, and attend monthly scheduling meetings.
- Other duties as assigned.
Ticket Office Duties Include:
- Most shifts are between 4-5 hours long, taking place between 9:00am-8:15pm. Work during evenings, weekends, and holidays expected.
- Must attend training in May/June.
- Using ticketing software to sell, exchange, and return tickets both in-person and over-the-phone.
- Prepare ticket orders for mail or will call.
- Move stanchions and signage, stock publications, and other light custodial duties.
- Serve as a point of assistance and information for guests on-site.
- Assist with season set up, clean up, and attend monthly scheduling meetings.
- Other duties as assigned
Qualifications:
- Punctual and reliable
- Attention to detail, accuracy, and efficiency
- Must work well with deadlines
- Must contribute as a member of a team
- Ability to lift/carry up to 30 lbs and stand for extended periods of time
- Must be available to work weekends and holidays (Independence Day, Pioneer Day, Labor Day)
- Applicants who cannot attend training or require extended periods of leave will not be considered