Southern Utah University
Apply for Call Center Operator Grave & Day Shifts
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Call Center Operator Grave & Day Shifts
Category:
On-Campus
Position Type:
Student Hourly
Posted on:
April 8, 2024
Open until:
filled
Work Hours:
Up to 20 hours per week.
Wage:
$ 11/hr grave shift, $ 10/day shift
Location:
SUU Call Center
Description:
Call Center Operators assist callers, campus visitors, and campus employees with telephone and campus navigation to correct parties.
Call Center Operators assist with maintenance and repair requests getting submitted to appropriate personnel.
Call Center Operators assist with on campus safety and emergency procedures.
Call Center Operators monitor campus fire alarm systems.
Call Center Operators take seasonal gauge readings from boiler gauges.
ALL Operators work some holidays, weekends, and assigned grave shifts.
Qualifications:
This is a very important and critical job. The safety of others depends on you. You will be dealing with emergency situations that require critical thinking and appropriate responses.
It is imperative that operators have excellent telephone communication, writing skills,and spelling as well as be proficient in Microsoft Office programs such as Excel and Word.
Must be able to read and follow directions.
Must be able to put work expectations above personal desires while on the clock.
Must know campus layout and be able to direct someone, via telephone, around campus.
Must be service oriented.
Shifts are generally 6am to 2pm, 2pm to 10pm, 10pm to 6am; adjusted accordingly for class schedules.
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