Apply for CTI Student Assistant - Help Desk (Workstudy) #47217

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CTI Student Assistant - Help Desk (Workstudy)

  • Category: Work Study
  • Position Type: Work Study
  • Posted on: August 12, 2024
  • Open until: filled
  • Work Hours: 15-20
  • Wage: $9/hr
  • Location: Cedar City, UT

Description:

This position will assist with the day-to-day operations of the Center for Teaching Innovation. The Center for Teaching Innovation is an office with four divisions:

  • AR/VR, creating interactive content to help increase learning opportunities
  • Educational Technology Support, the daily maintenance and running of Canvas and other related online technology
  • Instructional Design, helping professors build pedagogically sound and organized courses
  • Multimedia Team, creating custom multimedia pieces for Professors to utilize on campus and in courses.

Tasks include, but are not limited to:

  1. Assisting Center for Teaching Innovation team with varying projects and using a wide range of technology, for example Proctorio, Padlet, and Google Drive
  2. Assisting Instructional Design team and faculty with mapping curriculum as needed
  3. Assisting with learning, implementing, and evaluating new applications and tools
  4. Creating high-quality, interactive, and accessible content based on information provided by faculty and the Instructional Design team
  5. Providing Canvas technical support over phone, email, and in-person with SUU faculty, staff, and students
  6. Other duties as assigned

Qualifications:

  1. Ability to easily switch between tasks and prioritize multiple projects
  2. Comfort and familiarity with Canvas, Microsoft Office Suite, & Adobe Suite desired
  3. Customer service experience desired, particularly on the phone and through email
  4. Desire to learn new technology skills such as HTML/CSS and Articulate
  5. Professionalism, including strong communication and problem-solving skills
  6. Self-motivation to work independently or as a member of a team, including documenting and communicating with the department through project management software
  7. Willingness and interest in learning to create web content that conforms to Web Content Accessibility Guidelines (WCAG 2.0)

Work-Study jobs are on-campus jobs that only eligible students that have completed the FAFSA application can apply for. To check your eligibility, please review your Financial Aid Award Letter, check your MySUU portal, or contact the Financial Aid and Scholarships Office at 435-586-7735 or finaid@suu.edu.