Description:
The Concession Staff is responsible for serving food and beverages to customers providing excellent guest service, stocking, cleaning as well as handling sales transactions.
Duties & Responsibilities:
- Ability to provide excellent guest service while working in a very fast – paced environment.
- Serve food, beverages, or desserts to customers.
- Proper cash handling including greeting and service guests at the registers, taking orders, and accepting payments, handling cash, debit and credit cards.
- Participate in the set-up of concession stands, displays, inventory of supplies and communicate shortages of deficiencies.
- Stock and restock items as necessary.
- Adherence to a uniform/costume policy and grooming standards – must present a neat, professional appearance.
- Insure all sanitation procedures are followed relating to all local licensing regulations.
- Perform clean-up duties after each shift and ensure that concession areas are sanitized and organized.
- Expected to provide excellent guest service skills to enhance customers experience and meet the needs of customers with a positive attitude.
Qualifications:
- Must be at least 18 years of age or older.
- Prior food or retail experience is preferred but not necessary, including POS systems and cash handling.
- Expected to be able to communicate clearly with patrons about customer services, products, and programs, and USF activities.
- Have current food handlers permit or obtain a food handlers permit within the first 15 days of hiring.
- Must be able to lift up to 25 lbs and stand, stooping, and bending for long periods of time.
- Available to work a flexible schedule that includes nights, weekends, holidays and special events.
- Must have a positive attitude and be able to work in a team.