Southern Utah University

Course Syllabus

Southern Utah University
Southern Utah University
Fall Semester 2025

Restaurant Management (Face-to-Face)

HRHM 4200-01

Course: HRHM 4200-01
Credits: 3
Term: Fall Semester 2025
Department: MHRH
CRN: 30255

Course Description

Provides the foundation for understanding the challenges and responsibilities involved in foodservice management. Students will examine the formulation, implementation, and evaluation of foodservice processes and apply the conceptual frameworks to specific situations. (Fall) [Graded (Standard Letter)] Prerequisite(s): HRHM 3020 and HRHM 3110 - Prerequisite Min. Grade: D- Registration Restriction(s): Junior or Senior standing required

Required Texts

1. John R. Walker, The Restaurant: From Concept to Operation 9th edition or newest edition. ISBN#: 9781119762164

2. Mary B. Gregoire, Foodservice Organizations:  A Managerial and Systems Approach 8th edition or newest edition, NJ: Pearson Education, Inc. ISBN#: 0132620812

Learning Outcomes

Upon completion of this course, students will be able to:

1) Describe in detail the systems and controls that are essential components of all quality restaurant operations.
2) Define effective leadership and how it is achieved.
3) Discuss various management philosophies and qualities/characteristics essential for effective  
    management/managers and their application to the restaurant industry today.
4) Review the application of systems theory to managing restaurant operations.
5) Function as a member of a restaurant team and resolve restaurant concerns/problems presented through case 
    studies and on exams.
6) Understand the employment process as it relates to the restaurant industry.
7) Administer the menu engineering approach for menu construction.  
8) Describe the target market as part of a term project.
9) Develop a budget plan, a purchasing plan, a production plan, and an inventory plan for a restaurant operation.
10) Conduct a SWOT analysis and develop a marketing plan for the restaurant operation.

Course Requirements

All course information, including class slides, assignments, project guidelines, and other documents, is posted on Canvas. Students must print out the required materials and bring them to class when needed. 
Necessary communication will be done via SUU email. Please provide a frequently used email address and check your mail regularly.
The grade assigned after the course will be determined accordingly:

 | TOPIC | POINTS
 | EXAM 1 | 100
 | EXAM 2 | 100
 | FINAL EXAM | 100
 | GROUP (WRITTEN) PROJECT | 50
 | GROUP PROJECT  PRESENTATION | 30
 | ASSIGNMENTS                25 pts each |         125
 | CLASS ATTENDANCE     3 pts X 20              |   60
 | TOTAL | 565

Course Outline

1. Kinds and Characteristics of Restaurants and Their Owners
2. Restaurant Concept, Location, and Design 
3. Foodservice Operations
4. System Approach to Restaurant Operations
5. Restaurant Business and Marketing Plans
6. Marketing Foodservice
7. The Menu & Menu Engineering
8. Food Production Flow
9. Procurement
10. Food Production Management
11. Distribution & Service
12. Management of Human Resources: Controlling Labor Cost

Instructor's policies on late assignments and/or makeup work

A total of 5 assignments will be posted on Canvas ahead of time. Please check the due date and submit it to the instructor on time. Submit a HARD copy to the instructor on the scheduled day. No late-due assignment will be graded. 

Attendance Policy

Class attendance is highly encouraged. In order to encourage your attendance, 3 points will be awarded for your attendance in each class meeting.If you cannot attend a lecture meeting due to illness or otherwise unavoidable circumstances, notify the instructor by e-mail before the beginning of the class period. Only officially documented excused absences will be accepted. IF YOU ARE ABSENT ON THE DAY THE ACTIVITY IS ADMINISTERED, YOU WILL LOSE THE DAILY ATTENDANCE POINTS PLUS THE ACTIVITY POINTS.

ADA Statement

Students with medical, psychological, learning, or other disabilities desiring academic adjustments, accommodations, or auxiliary aids will need to contact the Disability Resource Center, located in Room 206F of the Sharwan Smith Center or by phone at (435) 865-8042. The Disability Resource Center determines eligibility for and authorizes the provision of services.

If your instructor requires attendance, you may need to seek an ADA accommodation to request an exception to this attendance policy. Please contact the Disability Resource Center to determine what, if any, ADA accommodations are reasonable and appropriate.

Academic Credit

According to the federal definition of a Carnegie credit hour: A credit hour of work is the equivalent of approximately 60 minutes of class time or independent study work. A minimum of 45 hours of work by each student is required for each unit of credit. Credit is earned only when course requirements are met. One (1) credit hour is equivalent to 15 contact hours of lecture, discussion, testing, evaluation, or seminar, as well as 30 hours of student homework. An equivalent amount of work is expected for laboratory work, internships, practica, studio, and other academic work leading to the awarding of credit hours. Credit granted for individual courses, labs, or studio classes ranges from 0.5 to 15 credit hours per semester.

Academic Freedom

SUU is operated for the common good of the greater community it serves. The common good depends upon the free search for truth and its free exposition. Academic Freedom is the right of faculty to study, discuss, investigate, teach, and publish. Academic Freedom is essential to these purposes and applies to both teaching and research.

Academic Freedom in the realm of teaching is fundamental for the protection of the rights of the faculty member and of you, the student, with respect to the free pursuit of learning and discovery. Faculty members possess the right to full freedom in the classroom in discussing their subjects. They may present any controversial material relevant to their courses and their intended learning outcomes, but they shall take care not to introduce into their teaching controversial materials which have no relation to the subject being taught or the intended learning outcomes for the course.

As such, students enrolled in any course at SUU may encounter topics, perspectives, and ideas that are unfamiliar or controversial, with the educational intent of providing a meaningful learning environment that fosters your growth and development. These parameters related to Academic Freedom are included in SUU Policy 6.6.

Academic Misconduct

Scholastic honesty is expected of all students. Dishonesty will not be tolerated and will be prosecuted to the fullest extent (see SUU Policy 6.33). You are expected to have read and understood the current SUU student conduct code (SUU Policy 11.2) regarding student responsibilities and rights, the intellectual property policy (SUU Policy 5.52), information about procedures, and what constitutes acceptable behavior.

Please Note: The use of websites or services that sell essays is a violation of these policies; likewise, the use of websites or services that provide answers to assignments, quizzes, or tests is also a violation of these policies. Regarding the use of Generative Artificial Intelligence (AI), you should check with your individual course instructor.

Emergency Management Statement

In case of an emergency, the University's Emergency Notification System (ENS) will be activated. Students are encouraged to maintain updated contact information using the link on the homepage of the mySUU portal. In addition, students are encouraged to familiarize themselves with the Emergency Response Protocols posted in each classroom. Detailed information about the University's emergency management plan can be found at https://www.suu.edu/emergency.

HEOA Compliance Statement

For a full set of Higher Education Opportunity Act (HEOA) compliance statements, please visit https://www.suu.edu/heoa. The sharing of copyrighted material through peer-to-peer (P2P) file sharing, except as provided under U.S. copyright law, is prohibited by law; additional information can be found at https://my.suu.edu/help/article/1096/heoa-compliance-plan.

You are also expected to comply with policies regarding intellectual property (SUU Policy 5.52) and copyright (SUU Policy 5.54).

Mandatory Reporting

University policy (SUU Policy 5.60) requires instructors to report disclosures received from students that indicate they have been subjected to sexual misconduct/harassment. The University defines sexual harassment consistent with Federal Regulations (34 C.F.R. Part 106, Subpart D) to include quid pro quo, hostile environment harassment, sexual assault, dating violence, domestic violence, and stalking. When students communicate this information to an instructor in-person, by email, or within writing assignments, the instructor will report that to the Title IX Coordinator to ensure students receive support from the Title IX Office. A reporting form is available at https://cm.maxient.com/reportingform.php?SouthernUtahUniv

Non-Discrimination Statement

SUU is committed to fostering an inclusive community of lifelong learners and believes our university's encompassing of different views, beliefs, and identities makes us stronger, more innovative, and better prepared for the global society.

SUU does not discriminate on the basis of race, religion, color, national origin, citizenship, sex (including sex discrimination and sexual harassment), sexual orientation, gender identity, age, ancestry, disability status, pregnancy, pregnancy-related conditions, genetic information, military status, veteran status, or other bases protected by applicable law in employment, treatment, admission, access to educational programs and activities, or other University benefits or services.

SUU strives to cultivate a campus environment that encourages freedom of expression from diverse viewpoints. We encourage all to dialogue within a spirit of respect, civility, and decency.

For additional information on non-discrimination, please see SUU Policy 5.27 and/or visit https://www.suu.edu/nondiscrimination.

Pregnancy

Students who are or become pregnant during this course may receive reasonable modifications to facilitate continued access and participation in the course. Pregnancy and related conditions are broadly defined to include pregnancy, childbirth, termination of pregnancy, lactation, related medical conditions, and recovery. To obtain reasonable modifications, please make a request to title9@suu.edu. To learn more visit: https://www.suu.edu/titleix/pregnancy.html.

Disclaimer Statement

Information contained in this syllabus, other than the grading, late assignments, makeup work, and attendance policies, may be subject to change with advance notice, as deemed appropriate by the instructor.