Southern Utah University

Course Syllabus

Southern Utah University
Southern Utah University
Fall Semester 2025

Case Management in Behavioral Health (Online)

SW 2200-30I

Course: SW 2200-30I
Credits: 3
Term: Fall Semester 2025
Department: FLHD
CRN: 31211

Course Description

This course introduces students to the concept of case management and how it is used to provide human services. Students will explore the many factors affecting case management today, including federal legislation, emerging client groups, technology, shifting demographics, new service delivery models, and the resulting ethical dilemmas.  Case management is designed to provide the student with knowledge regarding the importance of case management as a practice skill for social workers and health professionals, criminal justice professionals, and educators to effectively provide services in micro, mezzo, and macro systems. There will be an emphasis on the role of professional values and ethics, the development of practice skills with marginalized populations, and the impact of diversity, oppression, and discrimination on case management. There will be a special emphasis on rural/small communities. (Fall) [Graded (Standard Letter)] Prerequisite(s): PSY 1010 or SW 1010 or FLHD 1010 - Prerequisite Min Grade: C

Required Texts

Summers, N. (2016). Fundamentals of Case Management Practice: Skills for the Human Services. Brooks Cole.

Learning Outcomes


Course Outcomes


By the end of this course, you will be able to:

  1. Describe the role and explain the function of case management in human services.
  2. Describe the methods of delivering case management services.
  3. Demonstrate the interpersonal skills necessary to establish and maintain rapport at all stages of case management.
  4. Demonstrate the process of assessment and relevant interviewing skills in case management.
  5. Describe whole health services delivered as part of case management.
  6. Explain the role of case managers in whole health service coordination.
  7. Describe the case management processes of outcome monitoring and reassessment.
  8. Apply case management concepts to the unique needs of multicultural clients and special populations.
  9. Describe the components of a whole health-integrated delivery model of case management.
  10. Describe documentation required in a case report, client records, and appropriate formats.
  11. Analyze examples of case reports from diverse clinical settings for completeness and correct formatting.
  12. Explain the legal and liability issues related to case management and report writing.

Course Requirements


Assignment Outline

Weekly Discussion Boards


You will post an initial response by midweek, Wednesday at midnight. You will then respond to two classmates' posts by midnight on Saturday.

Chapter Exercises:


Complete the assigned chapter exercise for each reading.

Case Study


For this assignment, you will complete a full case record using a case study. You will write your case study with a fictitious client. To help you can use examples of case studies from the book. You will want to be sure you include enough information to complete a full client record in detail. 


You will turn in your case study, which needs to be at least one page with the completed forms below. 


Throughout each module, you will learn how to complete each form to be included in the client's case record. In the final week of the course, you will turn in your complete case record. Below are fillable forms you will want to have completed for your case study. This is your opportunity to demonstrate your integration of the material and preparation for understanding case management. The forms below are provided for your convenience and are found within your book. Each of these forms should be completed and included in your final case record. 

Case Study Exams


There will be two exams, one that covers child case management and another that covers adult case management. 

Course Outline


Quiz Adult Case Management Exam
Assignment Case Study / Case Record
Assignment Chapter Exercises 1
Assignment Chapter Exercises 2
Assignment Chapter Exercises 3
Assignment Chapter Exercises 4
Assignment Chapter Exercises 5
Assignment Chapter Exercises 6
Assignment Chapter Exercises 7
Quiz Children's Mental Health Case Management Exam
Discussion Topic Week 1 - Discussion
Discussion Topic Week 2 - Discussion
Discussion Topic Week 3 - Discussion
Discussion Topic Week 4 - Discussion
Discussion Topic Week 5 - Discussion
Discussion Topic Week 6 - Discussion
Discussion Topic Week 7 - Discussion

Instructor's policies on late assignments and/or makeup work


Late Policy/Make Up Work - Late work will not be accepted unless you have an emergency situation. If so, please reach out as soon as possible. If you feel your situation warrants further consideration, please reach out to the disability resource center for approval of accommodations if circumstances require. 


Extra Credit will not be given


Attendance Policy

Attendance - This is an asynchronous online course and therefore synchronous attendance is not required. Your participation in the course activities and discussions is essentially your attendance.

ADA Statement

Students with medical, psychological, learning, or other disabilities desiring academic adjustments, accommodations, or auxiliary aids will need to contact the Disability Resource Center, located in Room 206F of the Sharwan Smith Center or by phone at (435) 865-8042. The Disability Resource Center determines eligibility for and authorizes the provision of services.

If your instructor requires attendance, you may need to seek an ADA accommodation to request an exception to this attendance policy. Please contact the Disability Resource Center to determine what, if any, ADA accommodations are reasonable and appropriate.

Academic Credit

According to the federal definition of a Carnegie credit hour: A credit hour of work is the equivalent of approximately 60 minutes of class time or independent study work. A minimum of 45 hours of work by each student is required for each unit of credit. Credit is earned only when course requirements are met. One (1) credit hour is equivalent to 15 contact hours of lecture, discussion, testing, evaluation, or seminar, as well as 30 hours of student homework. An equivalent amount of work is expected for laboratory work, internships, practica, studio, and other academic work leading to the awarding of credit hours. Credit granted for individual courses, labs, or studio classes ranges from 0.5 to 15 credit hours per semester.

Academic Freedom

SUU is operated for the common good of the greater community it serves. The common good depends upon the free search for truth and its free exposition. Academic Freedom is the right of faculty to study, discuss, investigate, teach, and publish. Academic Freedom is essential to these purposes and applies to both teaching and research.

Academic Freedom in the realm of teaching is fundamental for the protection of the rights of the faculty member and of you, the student, with respect to the free pursuit of learning and discovery. Faculty members possess the right to full freedom in the classroom in discussing their subjects. They may present any controversial material relevant to their courses and their intended learning outcomes, but they shall take care not to introduce into their teaching controversial materials which have no relation to the subject being taught or the intended learning outcomes for the course.

As such, students enrolled in any course at SUU may encounter topics, perspectives, and ideas that are unfamiliar or controversial, with the educational intent of providing a meaningful learning environment that fosters your growth and development. These parameters related to Academic Freedom are included in SUU Policy 6.6.

Academic Misconduct

Scholastic honesty is expected of all students. Dishonesty will not be tolerated and will be prosecuted to the fullest extent (see SUU Policy 6.33). You are expected to have read and understood the current SUU student conduct code (SUU Policy 11.2) regarding student responsibilities and rights, the intellectual property policy (SUU Policy 5.52), information about procedures, and what constitutes acceptable behavior.

Please Note: The use of websites or services that sell essays is a violation of these policies; likewise, the use of websites or services that provide answers to assignments, quizzes, or tests is also a violation of these policies. Regarding the use of Generative Artificial Intelligence (AI), you should check with your individual course instructor.

Emergency Management Statement

In case of an emergency, the University's Emergency Notification System (ENS) will be activated. Students are encouraged to maintain updated contact information using the link on the homepage of the mySUU portal. In addition, students are encouraged to familiarize themselves with the Emergency Response Protocols posted in each classroom. Detailed information about the University's emergency management plan can be found at https://www.suu.edu/emergency.

HEOA Compliance Statement

For a full set of Higher Education Opportunity Act (HEOA) compliance statements, please visit https://www.suu.edu/heoa. The sharing of copyrighted material through peer-to-peer (P2P) file sharing, except as provided under U.S. copyright law, is prohibited by law; additional information can be found at https://my.suu.edu/help/article/1096/heoa-compliance-plan.

You are also expected to comply with policies regarding intellectual property (SUU Policy 5.52) and copyright (SUU Policy 5.54).

Mandatory Reporting

University policy (SUU Policy 5.60) requires instructors to report disclosures received from students that indicate they have been subjected to sexual misconduct/harassment. The University defines sexual harassment consistent with Federal Regulations (34 C.F.R. Part 106, Subpart D) to include quid pro quo, hostile environment harassment, sexual assault, dating violence, domestic violence, and stalking. When students communicate this information to an instructor in-person, by email, or within writing assignments, the instructor will report that to the Title IX Coordinator to ensure students receive support from the Title IX Office. A reporting form is available at https://cm.maxient.com/reportingform.php?SouthernUtahUniv

Non-Discrimination Statement

SUU is committed to fostering an inclusive community of lifelong learners and believes our university's encompassing of different views, beliefs, and identities makes us stronger, more innovative, and better prepared for the global society.

SUU does not discriminate on the basis of race, religion, color, national origin, citizenship, sex (including sex discrimination and sexual harassment), sexual orientation, gender identity, age, ancestry, disability status, pregnancy, pregnancy-related conditions, genetic information, military status, veteran status, or other bases protected by applicable law in employment, treatment, admission, access to educational programs and activities, or other University benefits or services.

SUU strives to cultivate a campus environment that encourages freedom of expression from diverse viewpoints. We encourage all to dialogue within a spirit of respect, civility, and decency.

For additional information on non-discrimination, please see SUU Policy 5.27 and/or visit https://www.suu.edu/nondiscrimination.

Pregnancy

Students who are or become pregnant during this course may receive reasonable modifications to facilitate continued access and participation in the course. Pregnancy and related conditions are broadly defined to include pregnancy, childbirth, termination of pregnancy, lactation, related medical conditions, and recovery. To obtain reasonable modifications, please make a request to title9@suu.edu. To learn more visit: https://www.suu.edu/titleix/pregnancy.html.

Disclaimer Statement

Information contained in this syllabus, other than the grading, late assignments, makeup work, and attendance policies, may be subject to change with advance notice, as deemed appropriate by the instructor.