Southern Utah University

Course Syllabus

Southern Utah University
Southern Utah University
Fall Semester 2026

Foundations of Contemporary Animal Services Leadership (CASL) (Online)

INDS 6414-70I

Course: INDS 6414-70I
Credits: 3
Term: Fall Semester 2026
Department: Interdisciplinary Studies
CRN: 33371

Course Description

3 credits

This course will examine the history of animal services and welfare in the United States and how the field has evolved over a century to become one of the most rapidly developing professions. This field interfaces with public safety and also complex issues such as community wellness, social justice, socio-economic inequity, professional excellence, economic development, and more. Students will go from looking at the past to looking at the present and the future of the field of animal services as a profession, in both the nonprofit and municipal worlds.

Required Texts

Required Texts:

  • Pet Nation: The Inside Story of How Companion Animals Are Transforming Our Homes, Culture, and Economy, by Mark Cushing (paperback edition)
  • HBR's 10 Must Reads on Leadership (with featured article "What Makes an Effective Executive," by Peter F. Drucker), by Harvard Business Review

Recommended Texts:

  • Managing Transitions: Making the Most of Change, by William Bridges
  • Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity, by Kim Scott
  • Traction: Get A Grip on Your Business, by Gino Wickman
  • Permission to Feel: The Power of Emotional Intelligence to Achieve Well-Being and Success, by Marc Brackett

Learning Outcomes

By the end of this course, you will be able to:

  1. Outline the history of animal services in the United States.
  2. Explain the importance of animal services in today's society.
  3. Describe what success looks like and what is needed to be a practitioner in the field of animal services.
  4. Examine the importance of data in contemporary animal services and explore the tools available to practitioners.

Course Requirements

Course Assessment Table
Course Assessment Table
Course AssessmentsCourse Outcomes
Discussions1, 2, 3, 4
Reflections & Assignments1, 2, 3, 4
Quizzes1, 2, 3, 4
Leadership Portfolio1, 2, 4
Assignment Outline

The course has a variety of assignments, click on each tab below to learn more about each one:

Introduction Discussion- 10 points

Please spend a fair amount of time becoming acquainted with your colleagues in this class. It is very important that together we become a learning community over the next several weeks. Make your classmates part of your life as you offer and receive learning. To earn your Introduction points, be sure to say hello to at least 1/3 of your classmates and begin to develop a collegial relationship with them. This introduction discussion will set the stage for additional graded discussions throughout the course and help us all feel more connected. 

Readings

Each week has readings and other learning materials. You will either complete a short quiz, engage in a discussion, or prepare a reflection to share what you have learned from the assigned reading. Please make sure you read or watch the learning materials in the presented order to get the most out of this course and put your best effort toward all assignments.

Discussions - 105 points

There are seven discussions, and each is worth 15 points. To qualify for full credit for each week's discussion:

  • Post one thoughtful, original response per prompt (at least 200 words).
  • Reply to at least two classmates (at least 100 words each) in ways that move the conversation forward, such as:
    • Asking a follow-up question
    • Building on their point with an example or personal insight
    • Offering a different perspective respectfully
  • Respond to at least one classmate who replied to your original post.

This adds up to a total of 4 posts per discussion.

Please note:

  • Initial post is due on Tuesdays
  • Replies to classmates are due on Fridays
  • Replies to initial post are due on Sundays

Late discussion posts will NOT be accepted. A late discussion post does not contribute to the community environment we are trying to build with each other. It would be like showing up to a classroom discussion after the class has ended and speaking to an empty room.

My recommendation is to post your response to the discussion prompt as early in the week as possible to get things started. If we all commit to that approach, we can spread out the replies over the week.  Please review all posts before selecting one rather than just replying to the posts at the top of the discussion board.

Reflections - 230 points

There are 13 reflections, and each is worth 20 points. As you can see, these reflections are worth the most points of all assignments and assessments in the course. I have been very intentional about this aspect. The reflections are a way for you to dig in and push your thinking, and they will be a nice compilation of your responses to the various readings or other content. They will provide an outlet for you to speak freely, analyze what you have learned, make connections you may not have made before, and think more deeply about the concepts introduced. 

Quizzes - 75 points

You will have 14 quizzes in this course. While that might sound like a lot, they are all very brief and a quick way to assess comprehension of the required readings.  You will have two attempts to successfully complete each quiz. Quizzes must be submitted no later than the module assigned due date. You may use your textbook or notes to complete the quiz.

Assigned Content

Each week has readings and other learning materials. Although you are not quizzed on all of them, there will be points assessed for the discussions and reflections in response to these readings. Specific grading rubrics are included in this course to make the assessment of these activities clear. To get the most out of this course, make sure you don't write a reflection or join in a discussion if you haven't read or watched the learning materials beforehand. 

Leadership Portfolio - 50 points

Throughout this course, we will work to understand leadership needs in animal services by reflecting on the historical roots and challenges of the field, opportunities to evolve the field, and some of the “soft” and technical skills leaders need to make their way forward. This final assignment provides an opportunity for you to demonstrate your growth as an animal services leader and to articulate your vision for becoming or further developing as an animal services leader. 

Prepare your portfolio as a Microsoft Word document (doc or .docx) and submit it as either a Word document or a PDF file. The document should include headings, professional formatting, and any supporting visuals or links required by the assignment. You will learn more about the Leadership Portfolio assignment in the Getting Started Module.

A major theme of this course, and in turn, a theme that will show up in your Leadership portfolio, is:  

Becoming a leader who is… 

  • Grounded in and learning from our history, so that we won't repeat it and will question the status quo.
  • Strategic, and who finds a way to not be continuously mired in the day-to-day operational aspects of the job.
  • Knowledgeable about data, and who feels empowered to make decisions based upon facts and not emotions.
  • Focused on lifesaving programs and community support.  
  • Community-centric, and who emphasizes relationship and coalition building and advocates for collective impact to move this industry into the future. 
  • Empowered to view and lead in animal services with a business leadership approach. 
  • Forward-thinking on how this field can be more inclusive.
Grading Scheme

The following grading breakdown will be used in this class:

Grading Scheme
Course AssessmentsPointsPercentages
Introduction discussion102.1%
Discussions10522.3%
Reflections & Assignments23048.9%
Quizzes7516.0%
Leadership Portfolio5010.6%
Total470100%
Grade Range
GradeRange
A100% to 94%
A-< 94% to 90%
B+< 90% to 87%
B< 87% to 84%
B-< 84% to 80%
C+< 80% to 77%
C< 77% to 74%
C-< 74% to 70%
D+< 70% to 67%
D< 67% to 64%
D-< 64% to 61%
F< 61% to 0%

Course Outline

Breakdown of assignments by week
Week 1: Historical Context for Animal ServicesPoints
Syllabus Quiz6
Intro Discussion10
Reading and Quiz: History of Animal Protection6
Reading and Quiz: Ed Duvin “In the Name of Mercy”4
Reading and Quiz: The Role of Animal Control in Local Government3
Discussion: Pet Nation Chapter 1 Discussion15
Reflection Assignment: Making Animal and Human History Correlations20
Total64
Week 2: Leadership DefinedPoints
Discussion: Emotional Intelligence15
Assignment: Permission to Feel15
Reflection: Radical Candor Case Study20
Reading and Quiz: HBR Book9
Reflection: Leadership Defined Case Study Reflection20
Quiz: Leadership Style Assessment and Observations4
Total83
Week 3: Data Driven Decision MakingPoints
Reflection Assignment: Data Driven CEO Comparison Reflection20
Reading and Quiz: Tracking Data, Using Data to Make Decisions and Transparency2
Discussion: Pet Nation Chapter 515
Quiz: Shelter Data in Action2
Quiz: Community Shelter Data6
Total45
Week 4: Programmatic Approach to LifesavingPoints
Discussion: Community-Based Sheltering Myths vs. Facts15
Module and Quiz: Lifesaving Proven Strategies for Animal Shelters10
Reading and Quiz: Shelter Operations and Lifesaving Programs5
Reflection: Community Resource Center20
Total50
Week 5: Community ImpactPoints
Micromodule and Quiz: Collective Impact Using a Systems Thinking Approach5
Discussion: Pet Nation Chapter 615
Reflection Assignment: Austin No-Kill Impact Study20
Assignment: What Makes People Care10
Assignment: Community Outreach and Engagement5
Reading and Quiz: Public/Private Partnerships Case Study4
Total59
Week 6: Business Approach to Animal ServicesPoints
Discussion: Pet Nation Chapter 4 Discussion15
Readings and Quiz: HBR9
Reflection Assignment: Animal Services Culture Playbook20
Reflection Assignment: The Secret of How to Think Like an Entrepreneur20
Reflection Assignment: Leading in Animal Services20
Total84
Week 7: Pulling it All TogetherPoints
Final Reflection Assignment20
Final Thoughts Discussion10
Leadership Portfolio50
Total80

Instructor's policies on late assignments and/or makeup work

Online classes provide unique challenges for interaction. For messages sent to me, I will respond in the specified amount of time. Feedback is an important part of learning. Please look for feedback that I provide on your assignments.

It is my goal to: 

  • Respond to student messages within one business day.
  • Provide grades and feedback within three days from the due date.

Late Policy: Turning in work when it is due will help you get the most out of this course. For extenuating circumstances, please send me a message as soon as possible. 

Late discussion posts will NOT be accepted. A late discussion post does not contribute to the community environment we are trying to build with each other. It would be like showing up to a classroom discussion after the class has ended and speaking to an empty room.

Attendance Policy

As this is an online course, your attendance will be measured by your participation and completion of course learning activities. Although attendance does not affect your final grade, not completing and submitting assignments will.

Course Fees

Program and Course Fees: Class Fees

Recommended Texts

Registration Restrictions

Registration restrictions: Master of Interdisciplinary Studies students only or program director approval.

Artificial Intelligence (AI)

This course focuses on leadership development, self-reflection, and the exploration of your own values, experiences, and leadership philosophy. Because the course assignments are designed to help you develop your personal understanding of leadership, your work should reflect your own thinking, analysis, and insights.

Unless specifically authorized by the instructor, the use of generative AI to create assignment content is not permitted. Submitting AI-generated work as your own may constitute a violation of SUU Policy 6.33: Academic Misconduct and may result in academic or disciplinary action.

Please review SUU's Guiding Principles for Generative Artificial Intelligence and the Academic Integrity Tools and Statements for additional guidance.

Canvas Information

Canvas is where course content, grades, and communication will reside for this course.

SUU Campus Resources and Services

SUU has several resources and services available to support you during your time here at SUU. Please review this list of SUU Campus Resources and Services and the Student Handbook. For more information on Canvas and other technologies, and their statements on Accessibility and Privacy statements, please review our Vendor Resources website.

Financial Security Statement

Finances are an integral part of maintaining your wellbeing. If you are struggling financially or wish to know more about budgeting, please visit the Financial Wellness Center in room 201C in the Sharwan Smith Center, contact Ashleigh Zimmerman at (435) 865-8436, or text the Financial Wellness line at 435-708-1952. 

ADA Statement

Students with medical, psychological, learning, or other disabilities desiring academic adjustments, accommodations, or auxiliary aids will need to contact the Disability Resource Center, located in Room 206F of the Sharwan Smith Center or by phone at (435) 865-8042. The Disability Resource Center determines eligibility for and authorizes the provision of services.

If your instructor requires attendance, you may need to seek an ADA accommodation to request an exception to this attendance policy. Please contact the Disability Resource Center to determine what, if any, ADA accommodations are reasonable and appropriate.

Academic Credit

According to the federal definition of a Carnegie credit hour: A credit hour of work is the equivalent of approximately 60 minutes of class time or independent study work. A minimum of 45 hours of work by each student is required for each unit of credit. Credit is earned only when course requirements are met. One (1) credit hour is equivalent to 15 contact hours of lecture, discussion, testing, evaluation, or seminar, as well as 30 hours of student homework. An equivalent amount of work is expected for laboratory work, internships, practica, studio, and other academic work leading to the awarding of credit hours. Credit granted for individual courses, labs, or studio classes ranges from 0.5 to 15 credit hours per semester.

Academic Freedom

SUU is operated for the common good of the greater community it serves. The common good depends upon the free search for truth and its free exposition. Academic Freedom is the right of faculty to study, discuss, investigate, teach, and publish. Academic Freedom is essential to these purposes and applies to both teaching and research.

Academic Freedom in the realm of teaching is fundamental for the protection of the rights of the faculty member and of you, the student, with respect to the free pursuit of learning and discovery. Faculty members possess the right to full freedom in the classroom in discussing their subjects. They may present any controversial material relevant to their courses and their intended learning outcomes, but they shall take care not to introduce into their teaching controversial materials which have no relation to the subject being taught or the intended learning outcomes for the course.

As such, students enrolled in any course at SUU may encounter topics, perspectives, and ideas that are unfamiliar or controversial, with the educational intent of providing a meaningful learning environment that fosters your growth and development. These parameters related to Academic Freedom are included in SUU Policy 6.6.

Academic Misconduct

Scholastic honesty is expected of all students. Dishonesty will not be tolerated and will be prosecuted to the fullest extent (see SUU Policy 6.33). You are expected to have read and understood the current SUU student conduct code (SUU Policy 11.2) regarding student responsibilities and rights, the intellectual property policy (SUU Policy 5.52), information about procedures, and what constitutes acceptable behavior.

Please Note: The use of websites or services that sell essays is a violation of these policies; likewise, the use of websites or services that provide answers to assignments, quizzes, or tests is also a violation of these policies. Regarding the use of Generative Artificial Intelligence (AI), you should check with your individual course instructor.

Emergency Management Statement

In case of an emergency, the University's Emergency Notification System (ENS) will be activated. Students are encouraged to maintain updated contact information using the link on the homepage of the mySUU portal. In addition, students are encouraged to familiarize themselves with the Emergency Response Protocols posted in each classroom. Detailed information about the University's emergency management plan can be found at https://www.suu.edu/emergency.

HEOA Compliance Statement

For a full set of Higher Education Opportunity Act (HEOA) compliance statements, please visit https://www.suu.edu/heoa. The sharing of copyrighted material through peer-to-peer (P2P) file sharing, except as provided under U.S. copyright law, is prohibited by law; additional information can be found at https://my.suu.edu/help/article/1096/heoa-compliance-plan.

You are also expected to comply with policies regarding intellectual property (SUU Policy 5.52) and copyright (SUU Policy 5.54).

Mandatory Reporting

University policy (SUU Policy 5.60) requires instructors to report disclosures received from students that indicate they have been subjected to sexual misconduct/harassment. The University defines sexual harassment consistent with Federal Regulations (34 C.F.R. Part 106, Subpart D) to include quid pro quo, hostile environment harassment, sexual assault, dating violence, domestic violence, and stalking. When students communicate this information to an instructor in-person, by email, or within writing assignments, the instructor will report that to the Title IX Coordinator to ensure students receive support from the Title IX Office. A reporting form is available at https://cm.maxient.com/reportingform.php?SouthernUtahUniv

Non-Discrimination Statement

SUU is committed to fostering an inclusive community of lifelong learners and believes our university's encompassing of different views, beliefs, and identities makes us stronger, more innovative, and better prepared for the global society.

SUU does not discriminate on the basis of race, religion, color, national origin, citizenship, sex (including sex discrimination and sexual harassment), sexual orientation, gender identity, age, ancestry, disability status, pregnancy, pregnancy-related conditions, genetic information, military status, veteran status, or other bases protected by applicable law in employment, treatment, admission, access to educational programs and activities, or other University benefits or services.

SUU strives to cultivate a campus environment that encourages freedom of expression from diverse viewpoints. We encourage all to dialogue within a spirit of respect, civility, and decency.

For additional information on non-discrimination, please see SUU Policy 5.27 and/or visit https://www.suu.edu/nondiscrimination.

Pregnancy

Students who are or become pregnant during this course may receive reasonable modifications to facilitate continued access and participation in the course. Pregnancy and related conditions are broadly defined to include pregnancy, childbirth, termination of pregnancy, lactation, related medical conditions, and recovery. To obtain reasonable modifications, please make a request to title9@suu.edu. To learn more visit: https://www.suu.edu/titleix/pregnancy.html.

Disclaimer Statement

Information contained in this syllabus, other than the grading, late assignments, makeup work, and attendance policies, may be subject to change with advance notice, as deemed appropriate by the instructor.